It’s working on Android.
Dhan iOS app has this issue.
Please resolve. @PravinJ
Please find the attached photo.
Hi @Muldeep_Chawhan - Can you check, all working fine.
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The problem is still there — the scanner is not working. @PravinJ
@Muldeep_Chawhan I’ve checked, it is working for me.
This could be a classic case of denying camera permission. Can you try uninstalling, then reinstalling, and ALLOW Dhan to access the camera?
That would resolve.
I have uninstalled the app, and again installed, gave camera permission, but still the scanner is not functioning. @thisisbanerjee
OMG. Write to help@dhan.co ASAP
I thought posting the issue here would be effective. I am using 13 Pro Max with all the updated versions of Dhan and iOS. @thisisbanerjee
Hi @Muldeep_Chawhan Choose the option to HideQR on the Web, and login via OTP and Password verification.
Our team will connect with you.
Hi @Muldeep_Chawhan, we tried calling on your registered number. Kindly respond to our email with your preferred time to assist you better.
I’m really grateful to the technical team for resolving the issue so quickly. Your timely support and effort made the experience much smoother—thank you once again! @PravinJ
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