In the attached screenshot the low of the candle shows as 275.75 (verified on other brokers as well)
Now look at my order:
How did my trade get cut at 274?
Hi @Devil,
It would help if you can share more details about your account on help@dhan.co
At the same time, we have already addressed this type of case here:
Charts on Dhan: What happens behind the scenes and how Charts work exactly?
sent the mail with details, please reply ASAP. @PravinJ - I have edited the post as requested. Hopefully, you will look into this matter as a priority
Hi @Devil, our team will review this. Meanwhile, it is very likely that all prices are not reflected on charts, neither does exchange ensures 100% of price ticks are sent to us via exchange broadcast.
In all such events, you can independently verify your trades directly with NSE on : https://www.nseindia.com/invest/first-time-investor-trade-verification